1. Data Controller

The data controller is the service operator VcriptoV (hereinafter the "Controller"). For any request regarding your data you can write to: assistenza.vcriptov@gmail.com.

2. What data we collect

Email: to create your account, send you service communications, and verify your address.
Subscription data: chosen plan, payment status, activation and expiration dates.
Payment data: managed directly by Stripe. We does not neither see nor store your card number.
Positionupon account creation, we ask the browser for the device's location, solely for login security (to recognize abnormal logins and stolen devices). You can refuse from the browser: in that case, we use an approximate location derived from your IP address. Location is not used for advertising nor shared with third parties.
Chat messages e and reviews that you choose to send.
Technical data: IP address, device/browser type, and a device identifier saved in a cookie, to make login work.

3. Why we use them (purposes and legal basis)

Provide the service (account, signals, chat): performance of the contract.
Manage payments and subscriptions: performance of the contract and legal obligations.
Security (preventing unauthorized access and abuse): legitimate interest.
Service communications (e.g., subscription expiration, email verification): performance of the contract.

We do not sell your data and we do not use it for third-party advertising.

4. Who we share them with

We share data only with the suppliers necessary to run the service, who act as data processors:

Stripe — payment management.
Render — website and data hosting.
Email provider (e.g., Gmail/Brevo) — sending service emails.

Some suppliers may process data outside the European Union, with the safeguards required by the GDPR.

5. How long we keep them

We keep data for as long as necessary to provide you with the service and, after your subscription ends, for the period required by legal obligations (e.g., tax). Then they are deleted or anonymized.

6. Your rights

You have the right to access your data, correct them, delete them, limit their use, object to processing, and obtain a copy (portability). You can also withdraw consent when applicable and lodge a complaint with the Data Protection Authority. To exercise your rights, write to assistenza.vcriptov@gmail.com.

7. Minors

The service is intended for adults. If you are a minor, use the service only with the consent and supervision of a parent or legal guardian.

8. Changes

We may update this policy. The most recent version is always available on this page, with the update date at the top.

See also the Cookie Policy e i Terms and Conditions.